“Oh yes, the care is good—absolute angels. They call me ‘Mum’; we are a family. If I could get out of this bed myself, I would hug and kiss them all for the love they give me. I have cancer, you know. Even during personal care, which is a good wash, we joke about my good armpit, the ‘CHARMPIT’—make sure you write that down. I am learning to write with my left arm, and they are getting me a pen with a grip because this is important to me. They are helping me write down their names, so I know which carer has cared for me each day. No complaints from me.”

Resident